Jason Thompson

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Activity overview

Latest activity by Jason Thompson
  • Jason Thompson created an article,

    Do you have a desktop version?

    At the moment, we don't have a desktop version of the app. However, for our Android users, the cloud version of the app lets you edit reports created from your phone using the Report and Run cloud ...

  • Jason Thompson commented,

    Official comment

    Hi Stefano, Apologies for the late reply! You are the first person to use this space, but we will check it regularly from now on. I have marked this as planned because we have plans to introduce di...

  • Jason Thompson created an article,

    Changing Your Email

    Log into your account View your account details Change your email Your new email account will be sent a confirmation email. Visit the confirmation link and the email will be converted to th...

  • Jason Thompson created an article,

    Inviting a User into Your Space

    You can invite a user into your cloud space. Depending on the privileges you assign them. They will be able to create, edit, update, delete and export reports and invite users. You can also invite ...

  • Jason Thompson created an article,

    Getting Started with a New Account

    Report and Run has a number of features but the basics of getting everyone onboard using the offline version of the app are as follows Log in to your account Create Managed Users for your team (or...

  • Jason Thompson created an article,

    Logging into a Cloud Account on Android

    Make sure you are using version 1.9.6. You can find the version of your app from the help screen. And, you can update the app from the Google Play App. A managed user can log into the Android versi...

  • Jason Thompson created an article,

    Creating Managed Users

    A managed user is one that is controlled and setup by the administrators of your space. A managed user cannot be edited by the actual user. However, they can reset and change their password. To cr...

  • Jason Thompson created an article,

    Logging into your Account

    If an account was created for you then you must do the following to gain access to your account: Confirm your email account (a confirmation link should have been sent to you) You can always get t...

  • Jason Thompson created an article,

    How do I add a banner to my PDF reports?

    Instead of a header or footer logo, you can add a banner to the top or bottom of your report. 1. navigate to the user details page 2. Add your logo, for example, the following logo will stretch ac...

  • Jason Thompson created an article,

    How do I remove "comments" from the reports?

    You can remove the word comments from the four image report by customising the label to be blank.